Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa Summerall

Lisa Summerall

October 1, 2024

5  out of  5
rating by Lisa Summerall
"J.J. and staff are the best. Always ready to help me no matter how many claims I put through. I am always very happy with their attitude and friendliness. Makes me know that I picked the right insurance company."
Profile photo of Linda Simmons

Linda Simmons

April 30, 2024

5  out of  5
rating by Linda Simmons
"The agents at State Farm have always been very helpful and friendly. They work very hard to find a solution to any problem I may be having."
We responded:
"Thank you for the great review! My team and I are always happy to help! Thank you for being loyal to State Farm!"
Profile photo of James Williams

James Williams

April 30, 2024

5  out of  5
rating by James Williams
"Austin Shiflet was easy to work with, he was nice and was super helpful!"
We responded:
"Thank you for the great review, James! My team takes a lot of pride in their work, and we are happy it had a positive impact on your experience! Welcome to the State Farm Family!"
Profile photo of Christie Page

Christie Page

April 30, 2024

5  out of  5
rating by Christie Page
"JJ Puccio has been my State Farm agent for many years now. He has always been timely when responding to any needs and/or requests that I may have. He has also been readily available to meet with me in person when necessary. He has even gone as far as to give me his personal cell phone number in case I need to contact him after-hours. I don’t know how many other agents actually give out their personal cell phone number, but it has been a lifesaver for me as I have contacted him on his personal cell phone many times throughout the years. He has always been respectful of my needs and has never made me feel like I was nuisance when contacting him after hours at his house. This shows that JJ is extremely dedicated to his clients and wants to be available for them at any given time. I have truly appreciated this aspect of his character so much! JJ is an excellent agent and I am proud to call him my State Farm agent!"
We responded:
"Thank you for your kind words, Christie! Being available to our customers is a priority! We appreciate your loyalty to State Farm for so many years!"
Profile photo of Georgia Gray Wilson

Georgia Gray Wilson

April 29, 2024

5  out of  5
rating by Georgia Gray Wilson
"JJ and staff are great to work with and very responsive. Happy to be apart of his team."
We responded:
"Thank you, Georgia! We appreciate you being a part of the State Farm family!"
Profile photo of Robbie Norman

Robbie Norman

April 26, 2024

5  out of  5
rating by Robbie Norman
"JJ Puccio and his team are caring individuals who aren’t just interested in selling you a policy, but want to serve you in the best way possible to meet your insurance needs. I wholeheartedly recommend JJ Puccio with State Farm."
We responded:
"Thank you for the positive review, Robbie. We appreciate your loyalty to our State Farm Agency! "
Profile photo of Bob Olliff

Bob Olliff

April 25, 2024

5  out of  5
rating by Bob Olliff
"JJ has always been helpful regardless of what I have needed assistance with. Great, personable service goes a long way in this industry, and that is exactly what JJ has provided me for many years!!"
We responded:
"Thank you, Bob. We appreciate the fantastic review and we look forward to serving you in the future!"
Profile photo of Alicia Crapse

Alicia Crapse

April 25, 2024

5  out of  5
rating by Alicia Crapse
"JJ is not your typical “insurance” agent. He is not in the business for money. He will do whatever he can to help anyone. He is honest, down to earth, dependable and a very Godly man! He is straight forward and very professional! Go see JJ Puccio for all of your insurance needs…you won’t be disappointed!"
We responded:
"Thank you for your kind words, Alicia. We are so happy to have been able to serve you! "
Profile photo of Mike Bailey

Mike Bailey

June 28, 2023

5  out of  5
rating by Mike Bailey
"No job too big- no job too small. We were moving to Statesboro and needed a renters policy for an uncertain amount of time. Kayla explained what they could do and took care of all of our concerns."
Profile photo of Lynn Bailey

Lynn Bailey

June 28, 2023

5  out of  5
rating by Lynn Bailey
"Kayla got us ready for closing on our new house with a bundled car & home deal. Best of all she saved us money causing us to switch to State Farm. This is a great agency!"
Profile photo of Seth n Tiffany Carmickle

Seth n Tiffany Carmickle

March 15, 2023

5  out of  5
rating by Seth n Tiffany Carmickle
"Easy to talk to, and always willing to help"
Profile photo of Chris Webster

Chris Webster

January 5, 2023

5  out of  5
rating by Chris Webster
"Don't hesitate to work with Alex Long, good dude and is knowledgeable."
We responded:
"Thank you for the great review. We strive to provide the best possible service and quality!"
Profile photo of Millie DeLoach

Millie DeLoach

October 15, 2022

4  out of  5
rating by Millie DeLoach
"They work with you"
We responded:
"Thank you, Millie! We appreciate you doing business with us!"
Profile photo of Brian Cesario

Brian Cesario

September 6, 2022

1  out of  5
rating by Brian Cesario
"Very unhappy with state farm. Called my agent almost 4 hour ago and left 4 messages and still no response. Called corporate finally got roadside service to come get my vehicle. Now can't get rental because my agent won't call me back. Very disappointed. Besides just bought a house trying to get insurance on it been almost 2 weeks still haven't gotten a quote. Top it all off if your agent does not answer they send you some voice recording message service where you need to talk to a live person. This service really sucks I will be switching from state farm."
We responded:
"Hi Brian. I apologize, our phones have been down since lunchtime. I have been in contact with my telephone company trying to get the issue resolved, but our lines are still down. I’m sorry for the inconvenience this has caused you, it is frustrating for us as well."
Profile photo of Jessica Roper

Jessica Roper

February 25, 2022

5  out of  5
rating by Jessica Roper
"Alex Long is a very friendly and knowledgeable agent. He was very helpful with everything! I would definitely recommend this State Farm branch for it's friendliness and location!"
Profile photo of aclong88

aclong88

February 25, 2022

5  out of  5
rating by aclong88
"JJ and his team are amazing. Always courteous and kind, they took the time to explain my coverage to me and helped me fill in gaps in my current coverage I didn’t even know I had."
Profile photo of alexander Gomez

alexander Gomez

February 4, 2022

5  out of  5
rating by alexander Gomez
"Love these guys! Alex Long was super friendly and knowledgeable about the entire process. Would %100 recommend!"
Profile photo of Jason Norton

Jason Norton

July 30, 2021

5  out of  5
rating by Jason Norton
"JJ and his team are professional, responsive, and do a great job of managing all of my insurance needs!"
Profile photo of wakeelah Evans

wakeelah Evans

July 9, 2021

5  out of  5
rating by wakeelah Evans
"Rachel is very responsive, professional and helpful if I could give 10 ⭐️ I would"
Profile photo of Jennifer Davenport

Jennifer Davenport

March 2, 2021

5  out of  5
rating by Jennifer Davenport
"Best agent in the Boro!"
Profile photo of Lisa Owens

Lisa Owens

March 25, 2020

5  out of  5
rating by Lisa Owens
"Always so professional!"
Profile photo of Kristi melancon

Kristi melancon

February 6, 2020

5  out of  5
rating by Kristi melancon
"Rachel Sanders helped me to save on my car insurance, so I switched to State Farm! She is very pleasant and helpful ! I appreciate her help so much ! Love State Farm !"
Profile photo of Jennifer Neal

Jennifer Neal

October 24, 2019

5  out of  5
rating by Jennifer Neal
"Best insurance place ever!!!"
Profile photo of garry GATLIN

garry GATLIN

October 21, 2019

5  out of  5
rating by garry GATLIN
"My agent friendly and helpful"
We responded:
"Thank you!"
Profile photo of Michael Tucker

Michael Tucker

August 13, 2019

5  out of  5
rating by Michael Tucker
"JJ and his team are awesome! My wife and I switched over to State Farm earlier this year after I spoke with JJ about our current coverage. I really appreciated that he took the time to explain everything he was presenting, leading me to understand what I was comparing when looking at different insurance plans and coverage options.He takes a big picture approach and was very understanding of the factors my wife and I have to consider being young parents. He really understands both his business and his clients and it shows in how he treats them. I'd highly recommend reaching out to him if you're interested in taking a deeper look into your current coverage!"